Privacy Policy

La mer étoilée (hereinafter referred to as "we" or "us") takes the utmost care to protect your personal information on our website (https://lameretoilee.jp/). Here, we explain how we handle and protect your personal information so that you can feel secure in using the services we provide through this website.

Forms of Use of Personal Information

We will handle your personal information within the scope of various reservation services and information distribution via the Internet.

• 1. As basic data for operating the reservation function,
•  · Authentication of your reservation
•  · Identifying the recipient when sending out reservation confirmation notifications
•  · Your authorization to confirm or cancel a reservation


• 2. When replying to inquiries from customers
• 3. To distribute notices and information from La mer étoilée to customers who wish to receive such information
• 4. To check customer usage history and to compile and statistically process information for service improvement
• 5. When it is necessary to identify the customer for other services provided by La mer étoilée.

Protection of Personal Information

We will handle your privacy and personal information accurately and appropriately to the extent necessary for our business with the utmost care.

• 1. Personal information registered by customers will not be disclosed to third parties without prior consent, with the following exceptions.
•  · When disclosure of personal information is required by law
•  · When we deem it necessary to protect your rights, honor, credit, etc.
•  · When it becomes necessary to provide personal information when outsourcing our business to a third party
• （However, this is limited to cases where the Company and the third party have concluded a confidentiality agreement）


• 2. We will not use personal information for any purpose other than the forms of use of personal information described above.
• 3. Reasonable technical security measures shall be taken to protect stored personal information data from external access.
• 4. You may change, correct or delete your registration information at any time.

Management of personal information

We will ensure that our employees manage our customers' personal information thoroughly and take strict and meticulous precautions to strengthen security to prevent leakage, destruction, loss, falsification, etc. of personal information to outside parties.

Revision of Privacy Policy

We may revise our privacy policy on this website.

Access Logs and Cookies

We record the IP address, browser type, operating system type, and login time of the computer used by the customer to connect to the Internet as an access log. This information is used to protect the web server from computer viruses and unauthorized access, to maintain and manage the site, to investigate the cause of customers' inability to log in to the members' pages of the site, and to analyze the usage of the site menu, and is not used or disclosed in connection with customers' personal information. It will not be used or disclosed in association with your personal information. However, if we deem it necessary to protect this site or our customers, we may analyze the collected logs to identify individuals and implement countermeasures.

This site uses cookies to enable our customers to log in to members-only pages and view successive member pages without difficulty. You can set your browser to refuse to accept all cookies or to display a warning when accepting cookies. However, if you refuse to accept all cookies, you will not be able to obtain hotel reservations and availability information, which are basic services of the site, so we recommend that you set your browser to accept cookies.

Customer Responsibility

This website contains links to other companies' websites. Please confirm the handling of personal information on the linked sites by yourself. Please be aware that we are not responsible for any damages caused by the use of other companies' websites linked to this site.

The Company may review and revise the above policy from time to time. Revisions will be posted on this page.